Primarius Blog - Protect your restaurant from "no shows"

Muriel Oliver
Current event | 14 Sep 2023

We just found this great notice when booking a restaurant down South - simple yet effective!


You have been asked to please provide details of a valid credit card, you will not be charged at this time. This is necessary to protect us from no shows or unexpected changes.


Your card will NOT be charged for more than 24 hours’ notice of cancellation.

A fee of $30 per head applies for cancellation given within less than 24 hours’ notice.cancellation given within less than 24 hours’ notice.

A fee of $95 per head applies to last minute cancellations or changes in number of guests (less than 4 hours’ notice) or no shows.

For groups of 6 or more:

Your card will be charged for the value of $60 per person 3 days prior to the date of your arrival. Until this time cancellation incurs no charge.

If cancellation occurs within 48 hours, the $60 deposit will be retained by the restaurant, in the event of no shows or last minute cancellations (less than 4 hours notice) a fee of $95 per guest applies.

Thank you for your understanding, although we prefer not to take these measures, experience in these matters has increased our need for such policies.


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