Primarius Blog - Dealing with bounced employee super payments

Muriel Oliver
Update | 22 Feb 2023

It has come to our attention recently that super payments for closed accounts (due to Covid or another reason) are being returned by the fund to the employer and NOT being forwarded to the ATO.  This means business owners and employers will need to monitor these amounts carefully on a case-by-case basis.

If you use Xero automatic super then this link may help - how to contact Xero to assist

Disclaimer: This information is general in nature. So, before acting on this or any other information, it is important to seek professional advice related directly to you and your circumstances.  Should you require our assistance, contact your Primarius Team leader, or email us at

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