We all know how easy it is for something minor to suddenly become a critical emergency - the old storm in a teacup. I remember years ago when we had just set up our business someone sent us a demand to pay by fax (those days!) and I walked in to find everyone literally running around in square circles panicking. Being somewhat confused I requested the document only to find it had been sent to the wrong fax number and had nothing to do with us - what a dumpster fire!
The team at Harvard Business Review (HBR) published this great article recently - Protect Your Team from False Urgency
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