Documenting your policies and procedures is actually quite simple, it is literally just writing it down.

1. Policies: set out the intent of the business as well as providing a deliberate set of principles to guide those working in the business.
2. Procedures: these are used to implement the policies and to provide practical guidance and instruction.

The reality is that if you do not document your own quality management system (QMS) or your vision for how your business will operate, then it will either organically grow its own culture or someone else in your organisation will drive it.  With or without your input or approval. 

At Primarius we have chosen to undertake quality assurance (QA) accreditation under the International Standard ISO: 9001:2015 to ensure that our systems are consistent and as intended.